The Care One program at the University of New Mexico Health Science Center provides which of the following services?

• A. Navigating the healthcare system
• B. Hospital construction planning
• C. International health policy analysis
• D. Biomedical research grants

Answer: (A)

The main idea here is helping patients move through the health care system. A program like Care One is designed to guide patients from the moment they enter the system through diagnosis, tests, referrals, and treatment, making sure they understand what’s needed and can access the right resources.

Care One would typically provide a navigator or coordinator who helps with scheduling, arranging referrals to specialists, coordinating care across different departments, and explaining treatment steps. They also address barriers that can delay care, such as transportation, language or cultural issues, insurance questions, and financial assistance. The goal is to streamline the process so care happens in a timely and coordinated way, improving access and outcomes.

The other options involve activities outside of direct patient navigation: planning hospital construction, analyzing international health policy, or managing biomedical research grants. Those are important duties in their own right, but they’re not about guiding a patient through the care journey, which is what this program focuses on.